All Diamond Web Orders are shipped via UPS.
Domestic orders are shipped within 1-2 business days of being placed and are delivered within 5-7 business days*. International orders are shipped within 1-2 business days of being placed and can take up to 12 business days following order processing for delivery through Local Post*.
Once your order has shipped, you will receive a confirmation email containing UPS tracking information.
International customers are responsible for custom duties and/or brokerage fees in addition to shipping costs assessed at checkout.
Please note, UPS does not deliver to APO/FPO address or P.O. Boxes.
Orders placed with Next Day Air, 2nd Day Air & 3 Day Select services ship out the same day if the order is placed before 3:00PM (PST)** - Any expedited order placed after 4:00PM (PST) will be shipped out the next business day. Next Day Air orders placed on Friday will be set for delivery the following Monday. Expedited orders placed during the weekend ship out Monday.
If you have any questions regarding your order or shipment please contact us at email@example.com
*Please note that during busy months you may experience some delay in receiving your shipment.
**Beginning on Friday, December 2nd, 2016 - Orders placed with Next Day Air, 2nd Day Air & 3 Day Select services will ship out the following business day.